Or ease into it
Prefer to ease in? Every draft waits for your sign-off — while it learns.
Approve, edit, or rewrite. Each note you leave trains the next draft, so the queue gets sharper every single day — on its way to Full Automation.
We offer Full Automation. We can start you on Full Automation. If you'd prefer, we can ease you into it. Either way, we'd love your feedback as we go.
Your model keys.
The product is free.
Claude · ChatGPT · Gemini — billed at cost
Two ways to start
Your review queue
Or ease into it
Approve, edit, or rewrite. Each note you leave trains the next draft, so the queue gets sharper every single day — on its way to Full Automation.
It earns autonomy
As Pilot learns, its drafts need fewer edits. When a whole category proves out, you flip it to autonomous — Pilot answers and sends on its own.
Per-category trust is live — every category earns autonomy on its own.
Accuracy by category Example
Autonomy by category Example
Support that runs itself, at your pace
Flip each category to autonomous whenever you're ready, and dial it back any time. No big-bang cutover; you go as fast or as slow as you trust it.
Per-category autonomy is live — flip each one the moment you trust it.
See what's recurring
Pilot clusters your tickets every week and hands you a single plain-language recommendation for each — so you can fix the cause once.
This week's clusters
Most are card retries after a failed first attempt — adding a short line to the receipt email explaining the pending hold would head off the bulk of these.
Clustered to one identity provider's stale session cookie; a short troubleshooting note in the sign-in help article should resolve most without a ticket.
Tied to the legacy export path; worth flagging to the product team since a fix at the source removes the whole cluster.
It learns your voice
Pilot reads your resolved Help Scout tickets and Slack #support history, then writes each new reply the way your team actually would.
Incoming · #4821
"I was charged twice for this month — can you sort it out?"
Hi Sam — really sorry about that. I can see the duplicate charge and I've refunded it just now; it'll land back on your card in 3–5 business days. I've also added a note so it won't happen again. Anything else?
Drafted in your team's voiceSign in, connect your history, and let Pilot run your support — starting on Full Automation, or easing in at your pace.